Understand the landscape
Map ERP versions, business modules, surrounding applications, supported interfaces and access constraints.
ERP & INTEGRATION
Your systems.
Working as one.
Connect your ERP with applications, data and the workflows around it. Build a clearer picture of how information moves through your enterprise.
Discuss your requirementsERPSAP · INFOR
DATATEXCONNECTED CORE
DATATEXCONNECTED CORE
Applications
& workflowsUser-focused solutions
& workflowsUser-focused solutions
AI & automationIntelligent operations
Industry solutionsGarment & manufacturing
Data & analyticsInsights for decisions
BUILDCONNECT
ADVANCE
ENTERPRISE CONNECTIONS, WITH CONTEXT
Business processes first.
Integration that follows through.
DEANA INFOTECH brings application development, business workflow design and enterprise integration into one discussion. A useful connection carries the right information to the right team, preserves ownership of each record and makes exceptions visible. We begin with your current SAP, Infor or Datatex environment and the operational work around it, then define a scope that fits your systems and responsibilities.
Connect the whole transaction
Trace a request from its starting point through validation, approval, posting and reconciliation.
Design for everyday support
Give process owners and support teams the information they need to investigate incomplete or failed exchanges.
01
SAP, Infor & Datatex landscapes
Build on the systems your business already uses.
An enterprise landscape usually combines the ERP with departmental tools, portals, reporting and manufacturing applications. DEANA reviews how these systems participate in the business process before defining changes. The discussion covers the ERP product and version, modules in scope, available environments, existing customisations and the interfaces supported by your installation.
Areas we address
- Business processes, roles and system dependencies
- ERP-connected applications and process-specific enhancements
- Interface availability, access, licensing and change constraints
EXAMPLE WORKFLOW
For example, a factory may need an operational planning view connected to ERP order information. The first step is to agree where orders, capacity and production updates are maintained, and how each team uses them.
What to define together
An agreed landscape map, application responsibilities and a prioritised list of integration or enhancement needs.
02
Application & portal integration
Keep the surrounding applications part of one process.
Supplier portals, internal request tools and operational applications need more than a connection endpoint. They need a shared understanding of identifiers, statuses, permissions and the point at which a transaction is accepted. We define the information exchanged, the sequence of process steps and the response a user should see when a downstream system is unavailable.
Areas we address
- Request and response flows between applications
- Supported APIs, scheduled exchanges or event interfaces, as appropriate
- Acknowledgements, duplicate prevention and exception ownership
EXAMPLE WORKFLOW
A purchasing portal can validate a request, route it for approval and exchange the agreed transaction with ERP. The portal should distinguish a submitted request from an accepted or completed transaction.
What to define together
An interface catalogue, transaction sequence, mapping rules, failure scenarios and clear acceptance checks.
03
Master data & business rules
Make shared information consistent and accountable.
Customer, supplier, item, location and organisational records often appear in several applications. Integration design must identify the authoritative source for each field and decide how creation, updates and deactivation are handled. We examine identifier mapping, mandatory values, units and status definitions so that a technically successful exchange is also meaningful to the business.
Areas we address
- System-of-record decisions and common identifiers
- Field mappings, validation and reference-data requirements
- Reconciliation of missing, conflicting or duplicate records
EXAMPLE WORKFLOW
When a material is created or changed, dependent applications may need its approved identifier and relevant attributes. An incomplete record should enter a review path instead of silently becoming an unusable transaction.
What to define together
A data ownership matrix, mapping specification, validation rules and a process for resolving data-quality exceptions.
04
Operational visibility & reconciliation
See whether the business process actually completed.
Moving data is one part of the outcome. Process owners also need to know what was accepted, what is waiting and what needs attention. We define reporting around business questions and agree the freshness of each view. Reconciliation connects the originating record, the receiving system acknowledgement and the final business status.
Areas we address
- Shared definitions for operational statuses and measures
- Traceable references across related transactions
- Exception views, ageing and reconciliation requirements
EXAMPLE WORKFLOW
A dispatch team may need to compare shipment records with ERP posting status. A useful view separates ready, transmitted, accepted and exception states, with enough context for the responsible team to act.
What to define together
A reporting and reconciliation specification covering business definitions, refresh expectations and ownership of outstanding items.
05
Testing, migration & controlled release
Validate the difficult cases before the handover.
An integration should be checked with representative records and realistic exceptions. We plan tests for missing values, rejected transactions, repeated requests, interrupted connections and changes to source data. Where data migration is in scope, mapping, trial loads and reconciliation are agreed before cutover. The release plan identifies dependencies, business sign-off and recovery decisions.
Areas we address
- Representative test data and end-to-end business scenarios
- Trial migrations and reconciliation where required
- Cutover responsibilities, rollback criteria and user readiness
EXAMPLE WORKFLOW
Before a new interface goes live, the team can replay a duplicate request and interrupt a connection to confirm that the application reports the correct state and recovery does not create an extra transaction.
What to define together
Test evidence, a resolved-issues record, a release checklist and a transition plan agreed with your application owners.
06
Support & continuing improvement
Make the connection understandable after launch.
Business processes and enterprise systems continue to change. A supportable integration needs documented dependencies, useful diagnostic information and an agreed owner for each failure type. We help distinguish business-data errors from application defects and infrastructure issues. Changes to fields, interfaces or workflows should be reviewed for their effect on every connected application.
Areas we address
- Monitoring, escalation and support responsibilities
- Controlled retries, investigation guidance and operating documentation
- Enhancement prioritisation and change-impact review
EXAMPLE WORKFLOW
If a transaction fails because a reference value is missing, support should know who can correct the source record, how the transaction is retried and how completion is verified.
What to define together
An operating guide, escalation path, support scope and a prioritised improvement backlog.
ONE CONNECTED LANDSCAPE
Every connection
has a business purpose.
Bring the application, the ERP and the people who own the process into one design. Define the expected transaction, the evidence of completion and the next action when something needs attention.
FROM REQUIREMENTS TO EVERYDAY USE
A practical path
through delivery.
Discover the process
Review users, transactions, systems, ownership and the operational problem to solve.
Design & validate
Agree mappings, supported interfaces, exception handling and realistic test scenarios.
Release & operate
Coordinate cutover, document support responsibilities and review operation after release.
PREPARE FOR THE FIRST CONVERSATION
Bring the context.
We can shape the next step.
A clear starting point helps focus the discussion on your priorities. Share a summary first; detailed records and access can be arranged through the project process.
Your current landscape
ERP product and version, modules, connected applications, interface documentation and available test environments.
A representative workflow
The initiating request, required approvals, receiving system and the evidence that confirms completion.
Your current exceptions
Examples of manual re-entry, mismatched records, delayed updates or support problems, with sensitive data removed.
The intended outcome
Users affected, volumes, acceptable update frequency, operational constraints and the first process to prioritise.
YOUR QUESTIONS, ANSWERED
Questions about
your next step.
Do we have to replace our ERP?
The starting point is the existing landscape. An agreed scope may involve an application extension, a portal or an interface around your ERP. Replacement is a separate business decision and is not assumed in an integration enquiry.
Can an integration update information immediately?
Update frequency depends on the interfaces your systems support, transaction volumes, operating constraints and business need. The design should explicitly distinguish immediate, event-driven and scheduled exchanges, including how delays are shown to users.
What happens when a transaction fails?
The agreed design should identify the failed step, retain a traceable reference and route the exception to an owner. Retry and correction rules must account for duplicates and partial completion. These behaviours form part of acceptance testing.
Are SAP, Infor and Datatex references partnership claims?
These names identify enterprise systems discussed in our service scope. They do not state a vendor partnership or certification. Product versions, supported interfaces and the delivery scope are confirmed for your environment.
LET’S CONNECT
Good technology starts with
a better conversation.
Tell us where work gets complicated. Let’s explore a clearer way forward.